AIG is the world's leading international insurance and financial services organization, with operations in approximately 130 conutries and jurisdictions. in 1998, AIG Credit Card Company Philippines, Inc. (AIGCCCPI) offered the frist credit card products to be issued by the AIG Group of Companies worldwide.
It'smain focus has always been to provide differentiated value added products and services under the platform of innovation, service excellence and value for money. One of them strategies to accomplish this is to have a solid e-business communication infrastructure that will make sure business infomration is where it needs to be, when it need ti be there.
Arlene Lamorozza, Senior Assistant Vice President for Information tehcnology says: " If file transfer is done manually, it is a slow process. Sometimes the transfer gets cut and one has to start all over again. We require reliable software for our data movement operations where can be sure that it will deliver mission-critical data to our our credit card processing site. It is also important that it has multi-platoform support and automation capabilities among other things."
AIGCCCPI experienced all these with Sterling Commerce Connect:Direct
"We have been using Connect:Direct for more that 6 years now for the automated file transmission to our credit card processing system whisch is located in a remote site. Varioustypes of files are being exchanged daily between systems with different platforms," says Lamarroza
The investment in Sterling Commerce's Connect:Direct provides the bridge for the 2 systems. The reliability and automation features allowed ease in data administration and reduced manpower requirements, which were deployed to other tasks. Error handling and recovery capabilities detect and manage any transfer interruption where data transfer resumes from the point of failure, Lamarroza added.
AIGCCCPI's recognition on the importance of a solid communication infrastrusture has proven to be essential in its ability to provide reliable, high quality products and service customers. These and more have maintained the company's top 5 position as reported by the Credit Card Association of the Philippines, making it one of the fastest growing Credit card service provider in the country today.
|